*** NO CALLS *** PAUSE ANY TIME *** YOU KEEP EVERY FILE *** ONE FLAT PRICE *** NO CALLS *** PAUSE ANY TIME *** YOU KEEP EVERY FILE *** ONE FLAT PRICE ***
Client request portal

Send a request. Get your work back.


Pick a plan, drop requests on your board, and they get done one at a time. No calls, no meetings. Pause or cancel whenever you like.

Pick a Lane

Three lanes. Buy one, or buy both and pay less. Every plan: one request at a time, pause or cancel any time.

Website plans: pick one and start, no call needed. Video plans: price by reply the same business day.

System Requirements

The boring stuff, stated plainly.
ThingSpec
Requests in progressOne at a time. Line up as many as you like.
First cut or draft2 business days (shorts, site edits) to 4 business days (long-form)
ChangesBack in 1 business day
ContractNone. Pause or cancel at the end of any billing month.
Your filesYou keep every finished file
Meetings required0.00 (a call is free if a request gets truly stuck)

What Is in the Box

Websites

  • A one-page site kept live: hosting, security, uptime
  • Small edits, one at a time (unlimited on Local Desk)
  • One new page a month (Local Desk)
  • The site is yours

Video

  • Captioned vertical shorts, up to 60 seconds each
  • Long-form edits with sound, music, captions and lower thirds (Channel Desk)
  • A thumbnail on each long video (Channel Desk)
  • A written retention note on your first long video (Channel Desk)

Both

  • Everything in the site plan and the video plan
  • One brand kit, set once and used by both
  • One request board, one line
  • Each clip cut for your site and for social

How to Use Your Desk

DO

  • Send a paragraph saying what you need
  • Add your footage or photos
  • Send changes as one list
  • Reorder the line any time

DO NOT

  • Send a 40-minute voice memo
  • Say "you'll know it when you see it"
  • Ask for a call to discuss the call
  • Send footage from the bottom of a lake

Our Promises, in Plain Words

  • Cancel any time. It ends when the month you paid for ends. No fee, no contract.
  • You keep every finished file. The project files for anything delivered, too, on request.
  • Changes come back in 1 business day. A change round finishes the request; it is not a new one.
  • Every message gets a reply within one business day.
  • Pause any time. Billing stops and your spot and style notes are held for 60 days.
  • Billing is monthly. No refund for a month already started, because your request may already be in production.

Fairly Asked Questions

Can I cancel, or is this forever?

Any time. It ends at the close of the billing month. No fee. You keep every finished file.

What if I need a slow month?

Pause. Billing stops and your spot is held for 60 days. Two pauses in any 12 months.

Do we have to get on calls?

No. The request board is the whole channel. Replies come within one business day. If a request is truly stuck, a call is free.

Who owns my files?

You do. You keep every finished file, and the project files for anything delivered, on request. Your site is yours.

How fast is fast?

First cut in 2 business days for shorts and site edits, 4 for long-form. Changes come back in 1 business day. The clock starts when the request has its footage and a one-paragraph brief.

What is not included?

Filming, scripts, uploading and scheduling, paid ads, custom animation, and rebuilding a dead recording. Those can be quoted as separate work.

Grab Your Assets - Error

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